Employee Self Service · Daily operations · 8 min read

Check your balance and apply for leave

Read your leave balances, apply with a live quote, withdraw or cancel a request and use the leave calendar.

Before you begin

• You hold the leave permission and the Time off switch is on for the company.
• Your manager is set in your HR record. They are notified of your request.

Read your balance

Open Employee Self Service > Leave > Balances. Each leave type has a card with Entitlement, Carried Forward, Taken, Scheduled, Pending and Available.

Example: entitlement 30, carried forward 5, taken 10, scheduled (approved and still ahead) 5, pending 3. Available is 30 + 5 - 10 - 5 = 20. Pending days are shown separately. The statutory card shows the country rule, such as 30 days annual leave in the UAE.

Apply for leave

1. Open Leave and click Apply Leave.
2. Choose the Leave type.
3. Choose From and To.
4. Use Half day or Part of day if the leave type allows it.
5. Read the summary that appears at once.
6. Optionally fill in Reason, Emergency contact, Work handed to, Travelling abroad? and Air ticket.
7. Click Submit request.

The summary is a quote: days charged, balance after, the day you are back at work, holidays inside the range, and colleagues under the same manager who are already away. Example: Monday 5 to Thursday 8 October charges 4 days from 20, leaves 16 and returns Friday 9 October. A single Friday returns you on Monday, because the weekend is skipped.

The button is disabled while the quote shows a blocking message. The common ones:

• 'This time overlaps Annual leave already requested (...)'
• 'Only 20 days are left' (and how many more are held by pending requests).
• 'Those days are not worked, so there is no leave to take.'
• 'Sick leave needs 3 months of service.' (type name and months vary)
• 'Leave cannot end before it starts.'
• 'Choose the dates.'

What happens next

A leave request in Pending and a linked request appear in My requests and Requests. Pending days show on your balance card. Your manager decides in Leave Approvals. When approved, the days move to Scheduled and Available falls. If rejected, the manager gives a reason.

Withdraw or cancel

• Pending. Open My requests, click Withdraw, enter a reason and confirm. The days are released and the manager's queue entry disappears.
• Approved and still ahead. Click Request cancellation and give a reason. A manager approves the cancellation, and the days return to your balance. Past leave has no button. Without a reason the system answers 'Say why the approved leave should be cancelled.'

Leave calendar

The Calendar tab shows your leave and company holidays. Tick My colleagues (or My team for managers) to see others. Pills show Approved and Pending in different colours.

Good to know

• Leave you started cannot be cancelled in the portal; speak to HR.
• If the company switches off Time off, you can still read balances, the calendar and history, but not apply.
• Nobody can decide their own leave: 'A different HR user must decide this leave request.'