a2NSoft Help Center
Find the answer. Keep work moving.
Setup guides, daily workflows and complete references for every a2NSoft ERP module: 26 modules, 384 written guides and reference pages for every screen and field.
Browse by module
Choose an area to open its guides and reference.
Customers and sales
Sales
What the Sales module is for, who uses it, and how a sale moves from an offer to cash.
CRM
What CRM is for, who uses it, the key terms, and how it connects to Sales, Contacts and Marketing.
Marketing
An introduction to campaigns, audiences, consent, automation and attribution, and how they connect to sales.
Omnichannel
What Omnichannel is for, how conversations, contacts, leads and tickets fit together, and how it connects to CRM, Sales and Marketing.
Helpdesk
What Helpdesk is for, the ideas behind ownership, transfer, escalation and SLA, and what it does not do yet.
Point of Sale
What the Point of Sale module is for, who uses it, and the ideas you need before you open a till.
Calendar
What the Calendar app does, who uses it, and how it connects to HR, Sales, Projects and Maintenance.
Finance
Finance and Accounting
What the Finance module does, who uses it, and the key ideas behind the ledger, the controls and the other modules it connects to.
Billing
What the Billing module does around invoices, bills and notes, and how it works with Sales, Purchase and Accounting.
Tax
What the Tax module does, who uses it and how UAE VAT flows from documents to a filed return.
E-invoicing
What the E-invoicing module does for UAE (PINT AE) and Saudi (ZATCA) invoices, the key terms, and what is and is not ready for production.
Fixed Assets
What the Fixed Assets module does, who uses it, how an asset moves from draft to disposed, and how it connects to Finance.
Supply chain and operations
Purchasing
What Purchasing covers, who uses it, and how a purchase moves from a request to a paid supplier bill.
Inventory
What the Inventory module does, who uses it, the key terms in plain words and how it connects to Sales, Purchase, Finance and Manufacturing.
Manufacturing
What the Manufacturing module is for, who uses it, and the key terms you meet in every guide.
Maintenance
What the Maintenance module is for, who uses it, and the key ideas behind assets, requests, work orders and preventive plans.
Fleet
What the Fleet module does, who uses it, the key terms, and how it connects to the rest of a2NSoft.
Projects
An introduction to project management in a2NSoft, from the first template to the closed project.
People
Human Resources
What the Employees app covers, who uses it, the key terms, and how it connects to the rest of a2NSoft.
Employee Self Service
What the Employee Self Service portal is for, who uses it, and how it connects to HR, payroll and expenses.
Payroll
What the Payroll module does, who uses it, the key terms, and what is and is not built yet.
Foundation
Master Data
What Master Data covers, who uses it, and how customers, suppliers, products and shared reference lists feed every other module.
Documents
What the Documents library is for, how files are classified, kept, held and disposed of, and how it connects to other modules.
Administration
What the Administration area is for, who uses it, and the ideas behind companies, users, roles, audit and apps.
Platform and Apps
What the Platform app does: controlled releases, the package registry, extensions, background jobs, alerts, feature flags and recovery evidence.
AI Assistant
What the AI Assistant does, what it can and cannot do, and the key ideas behind chats, agents, knowledge and confirmations.
Popular guides
Common tasks for new and existing users.
Create a system user
Administration · 8 min
02Create a customer or supplier
Master Data · 8 min
03Create a quotation
Sales · 7 min
04Create and post a customer invoice
Billing · 9 min
05Post, approve and reverse a manual journal entry
Finance and Accounting · 9 min
06Receive goods from a supplier
Inventory · 8 min
07Raise and approve a purchase requisition
Purchasing · 8 min
08Hire a new employee from candidate to offer
Human Resources · 9 min