Screens and menus

Every Sales menu entry and screen: where to find it, what it is for, what its list shows and which permission it needs.

On this page (10)

Sales > Dashboard

Sales dashboard

What it is for
Overview tiles and charts for sales (MTD orders, quotations, conversion, to deliver, to invoice)
List: columns and filters
KPI tiles, order trend, pipeline stages, status split, top customers / products, salesperson ranking, recent orders table
Buttons and actions
Filters (sales team, salesperson) - display only
Permission needed
dashboard.sales (menu)

Sales > Orders

Quotations

What it is for
Draft sales documents (state Draft) - offers not yet confirmed
List: columns and filters
Reference, Customer, Date, Due date, Status, Delivery status, Invoice status, Total · AED, Outstanding · AED. Search, filters, group, sort, paging; List / Pivot view switch
Buttons and actions
New quotation (company administrators only), open a row, bulk Delete (drafts only)
Permission needed
document.view (list), document.draft (create / edit)

Sales orders

What it is for
Confirmed, delivered and cancelled sales orders
List: columns and filters
Same columns as Quotations; Delivery status (Nothing to deliver / To deliver / Partially / Fully delivered) and Invoice status (Nothing to invoice / To invoice / Partially / Fully / Over-invoiced) sortable and filterable
Buttons and actions
Open a row; bulk Delete (refused for non-drafts); List / Pivot
Permission needed
document.view

Price approvals

What it is for
Inbox of quotation price exceptions waiting for a second person, plus change orders waiting
List: columns and filters
Quotation, Exceptions, Asked by, Reason given, Status, Decision. Show: Waiting / Approved / Rejected / All. Second table: Change orders waiting (Order, Change, Customer, Total before, Asked by, Customer reference)
Buttons and actions
Approve, Reject (with note)
Permission needed
document.view (list); sales.price.approve (decide)

Credit holds

What it is for
Quotations the credit check stopped at confirmation, with the reason
List: columns and filters
Quotation, Customer, Date, Total, Why
Buttons and actions
Open the quotation
Permission needed
document.view

Blanket agreements

What it is for
Framework agreements: committed quantities and agreed prices per customer, released by orders
List: columns and filters
Agreement, Customer, Period, Status; record: Committed products (Product, Committed, Agreed price, Released, Left)
Buttons and actions
New agreement, Save, Activate, Close, Back to list
Permission needed
document.view / document.draft (save) / document.confirm (activate)

Quotations / Sales orders > open a record

Quotation / sales order record

What it is for
One sale: header, lines, terms and every follow-on (versions, prices, changes, returns, down payments, availability, delivery & invoicing)
List: columns and filters
Stage bar: Quotation > Confirmed > Delivered > Closed. Tabs: Order lines, Commercial, Delivery, Quotation, Prices & margin, Changes*, Returns*, Down payments & milestones*, Availability*, Delivery & invoicing*, Analysis, Notes, Payments* (*by state). Right sidebar: customer info, credit, recent sales, totals, margin, quick actions
Buttons and actions
Edit / Save / Discard / Back to list; Confirm order, Deliver, Cancel, Reset to draft, Create invoice, Print, Actions (Duplicate, Archive/Restore, Delete); smart buttons Sales orders, Revisions, Invoices, Deliveries, Stock entry, Receipts, Journal entry, Customer; History; Collapse header
Permission needed
document.view / document.draft / document.confirm / document.cancel / document.deliver / document.invoice

Sales > Invoicing

Customer invoices

What it is for
Invoices raised from orders (Create invoice) or on their own (New invoice)
List: columns and filters
Reference, Customer, Date, Due date, Status, Total · AED, Outstanding · AED; bulk Register receipt, bulk Delete; List / Pivot
Buttons and actions
New invoice (admins), Post invoice, Cancel, Record receipt, Reverse, Credit this invoice, Print; smart buttons Receipts, Orders, Deliveries, Journal entry, Customer
Permission needed
document.view / document.draft / document.invoice (post) / payment.record (receipt) / document.reverse

Credit notes

What it is for
Customer credit notes, normally against a posted invoice
List: columns and filters
Same list columns; stages Draft > Approved > Posted > Closed
Buttons and actions
New credit note, Approve note, Post note, Cancel note, Reverse, Print; smart button Against invoice
Permission needed
document.view / document.confirm / document.invoice

Sales > Customers

Customers

What it is for
The contact master filtered to customers (shared Contacts screen)
List: columns and filters
Contacts list (code, name, market, balance...)
Buttons and actions
New / open customer (credit limit, price list, payment terms, hold, blacklist)
Permission needed
partner.view / partner.manage

Sales > Products

Products

What it is for
The product master (shared Catalogue screen)
List: columns and filters
Products list
Buttons and actions
New / open product (sales price, cost, VAT rate, sale enabled, minimum price/margin)
Permission needed
product.view / product.manage

Sales > Reporting

Sales order register

What it is for
The sales-order list under its register title
List: columns and filters
As Sales orders
Buttons and actions
Open, List / Pivot
Permission needed
document.view

Sales analysis (R017)

What it is for
Posted invoice and credit-note lines in a period, by customer / product / category / salesperson
List: columns and filters
Date, Document, Order, Customer, Product, Category, Salesperson, Quantity, Untaxed; From / To; search
Buttons and actions
Report picker, From, To, search
Permission needed
report.view

Sales gross margin (R018)

What it is for
Revenue less cost of goods per line
List: columns and filters
Document, Product, Untaxed, Cost, Margin, Margin %, Cost basis
Buttons and actions
From / To
Permission needed
report.view + sales.margin.reveal (or product.cost.view); menu needs sales.margin.reveal

Open sales orders (R019)

What it is for
What is still to deliver and to invoice on confirmed orders
List: columns and filters
Order, Customer, Line, Ordered, Delivered, Invoiced, To deliver, To invoice
Buttons and actions
Search
Permission needed
report.view

Delivery performance (R020)

What it is for
Promised vs delivered dates (on time, in full, OTIF)
List: columns and filters
Order, Promised, Delivered, Days late, On time, In full, OTIF
Buttons and actions
From / To
Permission needed
report.view

Returns and credits (R021)

What it is for
Returned quantities and credit notes against orders
List: columns and filters
Order, Product, Returned, Credited, Difference
Buttons and actions
Search
Permission needed
report.view

Quotation conversion

What it is for
Quotations sent in a period and what became of them
List: columns and filters
Quotation, Customer, Salesperson, First sent, Outcome, Total
Buttons and actions
From / To
Permission needed
report.view

Commissions

What it is for
Commission earned on posted revenue in a period, clawed back by credit notes
List: columns and filters
Date, Document, Salesperson, Plan, Untaxed, Commission; totals per salesperson
Buttons and actions
From / To
Permission needed
report.view

Sales > Configuration

Sales settings

What it is for
How the company sells: invoicing policy, validity, PO rules, delivery tolerances, reservation, margin and discount control, credit checkpoints
List: columns and filters
Cards: Invoicing, Quotations and orders, Delivery, Prices margin and credit
Buttons and actions
Save
Permission needed
sales.configure (menu and save); document.view (read)

Quotation templates

What it is for
Standard lines, optional products, validity and terms that fill a quotation
List: columns and filters
Template (code · name), Valid for, Status
Buttons and actions
New template, Save, Discard
Permission needed
document.view (list); sales.configure (save)

Return and cancellation reasons

What it is for
Reason master used by returns, cancel open balance and change orders
List: columns and filters
Two tables: Returns (Reason, Filed in Inventory as, Suggested disposition, Active) and Cancellations (Reason, Needs a note, Active)
Buttons and actions
New reason, Save, Discard
Permission needed
document.view (list); sales.configure (save)

Commission plans

What it is for
Commission rate per salesperson (or everyone) and period
List: columns and filters
Plan (code · name), Salesperson, Rate %, From, To
Buttons and actions
New plan, Save, Discard
Permission needed
sales.configure (menu and save)

Product masters

What it is for
Shared product master lists (tested in the Catalogue checklist)
List: columns and filters
Code, Name, Active
Buttons and actions
New, edit, archive
Permission needed
product.manage

Custom fields

What it is for
Extra fields on sales records (shared Administration screen; tested in 01 Administration)
List: columns and filters
Field, Record, Type
Buttons and actions
New field
Permission needed
member.manage

Administration > Applications

Sales app configuration

What it is for
Company switches: Branch on sales documents; field modes for Branch, Customer PO number, Delivery date, Sales team, Incoterm place
List: columns and filters
Capabilities with status (implemented / planned), field modes Hidden / Optional / Required
Buttons and actions
Change mode, impact preview, Save
Permission needed
company administrator (configuration rights)

Public quotation acceptance page

What it is for
What the customer sees from the acceptance link: the sent version and an Accept form
List: columns and filters
Company, quotation number and version, lines (Item, Quantity, Unit price, Amount), Untaxed, Tax, Total, valid until
Buttons and actions
Your name + Accept quotation
Permission needed
none (token in the link)